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Frequently asked questions

If I sign up for a 'Complimentary' or 'Platinum' membership, will I be able to manage my own business or organisation listing?

You will, for both types of memberships - as soon as you have finished the sign up process, you will be provided with a link to manage your own business or organisation listing directly.

If I sign up for a 'Complimentary' membership am I able upgrade to a 'Platinum' membership in the future?

Yes, you can! We encourage you to sign up for a 'Complimentary' listing to get you started. But, if you ever want to upgrade, you'll be able to do so directly from your customer account.

Do moderate shoutouts or changes to business or organisation listings before they are published?

We don't - we have a policy of trust when it comes to what content you publish on your listing or post via the shoutout feature. However, please read our terms & conditions and be aware of our 'Golden Rules' during the sign up process.

What social media platforms will my shoutout appear on?

Your shoutout will be published on the Facebook, Twitter and Instagram pages that have a combined following of 15k+. Note, that if an image is not uploaded as part of your shoutout, it will not be shared on Instagram.

Do you own a Scottish Borders business?

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